Frequently Asked Questions

Beachside resort with palm trees, pool, and ocean; FlyBack logo with airplane icon and a red 'scam' stamp overlay.
  • Flyback Mexico is a program offered by Gusa Capital and sold by Mexican Vacation Clubs (Prestige, Fives, Xcaret and many others) to help justify the purchase of a Vacation Club Membership. Unfortunately, it is a fraudulent offering, where travelers never actually receive the money refunds they are promised. The program has scammed thousands of US and Canadian travelers of millions of dollars.

  • The Mexican vacation club salespersons will sell you these Flyback Certificates for around $2,000 USD, with the promise that each time you come back to Mexico, you will receive $1,000 USD in refund.

    This is a sales tactic to help justify the expensive vacation club membership.

    The scam occurs when you try to redeem your certificate. Flyback representatives who are located in Mexico will find a way to deny your claim each year for some “documentation issue.” They won’t tell you what the issue is until after the 45-day review period is over and then tell you you are out of time to redeem your refund for that year. Every year they add new “documentation requirements” but won’t tell you what they are, as a way to deny your refund claim.

    In turn, Flyback Program certificate holders will never actually recoup the investment promises made by the vacation club salesperson and you will loose your money.

  • US and Canadians need to file complaints and report Flyback to both Mexican, United States and Canadian Consumer protection agencies. Links to Report Flyback are provided on this website.

    Scammed consumers are also encouraged to Leave a Flyback Review and register on this Contact Form to be notified when a class action lawsuit is ready, so that their case can be presented to authorities and hopefully receive their money back.

  • Unfortunately, you can’t easily get your money back, as you are dealing with a fraudulent company based in Mexico, that is a sophisticated Ponzi scheme.

    The intent of this website is create awareness of the fraudulent Flyback Program to help future innocent travelers from being scammed by Flyback Mexico.

    Additionally, once we collect enough documented incidents of Flyback and Gusa Capital denying consumers their rightful refund checks, we can launch a class action lawsuit against them, and hopefully bring financial relief to thousands of scammed consumers.

    Please consider leaving a Flyback Program Review and using the Contact Form to receive future information as the class action lawsuit is formed.

  • Flyback and Gusa Capital works closely with Vacation Clubs to scam United States and Canadian tourists visiting Mexico for vacations.

    Mexican Vacation Clubs involved directly with this obvious Flyback scam include: Prestige Travelers, Exotica, The Fives Beac, Karisma, Vidanta, Grand Luxxe, Mayan Palace, Villa del Palmar, Mexico Destination Club, Hotel Xcaret and Occidental, Valentin Imperial Riviera Maya, Secrets Resorts, etc.

    The Vacation Clubs needed a solution to help offset and justify the costs of the memberships to close the deals, so Gusa Capital invented the Flyback scam.

    Promising the traveller the ability to recoup $10,000 on a $2,000 investment ($8,000 profit per certificate purchased) creates a good ROI to offset the Vacation Club membership which is often a $10,000-$30,000 up front cost.

    However, Flyback is a Ponzi scheme, and there is no way the financials can work, as they would loose $8,000 per $2,000 Flyback certificate sold.

    That is why, Flyback never actually pays the tourists back the money they are promised, and the program needs to be investigated by US, Canadian and Mexican authorities.

    This scam between the resorts and Gusa Capital has been going on for years and there needs to be a class action lawsuit to help innocent travelers to Mexico recoup their losses.